Local Delivery or Pick up:
For folks who can pick-up their order in New Denver, BC - please use the discount code LOCALFOLKS at checkout.
Shipping Rates:
All purchases are shipped within 2 to 4 days using Canada Post.
Shipping to destinations other than Canada are for scarf purchases only. Purses only ship to destinations within Canada.
Canada - Domestic:
* Order total up to $35 - $7.00 shipping - no tracking available
* Order total over $35 to $99 - $20 shipping - XpressPost
* Order total over $100 - $30 shipping - XpressPost
US Cross Border:
* Order total $30 to $99 - $30 shipping - Expedited Parcel
* Order total over $100 - $35 shipping - Expedited Parcel
International:
* $45 shipping - Tracked Packet International
RETURN POLICY
Returns are accepted - exceptions may apply.
I have a 21 day return policy, which means you have 21 days after receiving your item to request a return.
Please read before considering a return.
1. It is important to me that you are happy with your purchase.
2.To be eligible for a return, your item must be in the same condition that you received it, unworn,unused, unwashed, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.
3. Please contact me before returning an item, letting me know why you wish to return it.
4 You may submit a request for returning your item for up to 21 days after your purchase.
5. Returns will be accepted and refunds issued at my discretion.
7. I am a fair person and will always be willing to work with you on an amiable solution. I thank you for doing the same.
Damages and issues
Please inspect your order upon reception and contact me immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.
Refunds
I will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method. Please remember it can take some time for your bank or credit card company to process and post the refund too.