Local Delivery or Pick up:
For folks who can pick-up their order in New Denver, BC - please use the discount code LOCALFOLKS at checkout.
Shipping Rates:
All purchases are shipped within 2 to 4 days using Canada Post and include tracking. For items shipped within Canada and to the US: if your total order is under $30 I use a Canada Post service which does not offer tracking - please let me know before your purchase if you would prefer an upgrade.
Canada - Domestic:
* Order total under $30 - $7.00 shipping - no tracking available
* Order total $30 to $99 - $15 shipping - XpressPost
* Order total over $100 - $25 shipping - XpressPost
US Cross Border:
* Order total under $30 - $10.00 shipping - no tracking available
* Order total $30 to $99 - $20 shipping - Tracked packet
* Order total over $100 - $30 shipping - Expedited Parcel
International:
* Flat rate for Purses (order total under $40) - shipping is $12 - no tracking
* Order total $40 or more - $45 shipping - Tracked Packet International
RETURN POLICY
Returns are accepted - exceptions may apply.
I have a 21 day return policy, which means you have 21 days after receiving your item to request a return.
Please read before considering a return.
1. It is important to me that you are happy with your purchase.
2.To be eligible for a return, your item must be in the same
condition that you received it, unworn,unused, unwashed, with tags, and
in its original packaging. You’ll also need the receipt or proof of
purchase.
3. Please contact me before returning an item, letting me know why you wish to return it.
4 You may submit a request for returning your item for up to 21 days after your purchase.
5. Returns will be accepted and refunds issued at my discretion.
7. I am a fair person and will always be willing to work with you on an amiable solution. I thank you for doing the same.
Damages and issues
Please inspect your order
upon reception and contact me immediately if the item is defective,
damaged or if you receive the wrong item, so that we can evaluate the
issue and make it right.
Refunds
I will notify you once we’ve received
and inspected your return, and let you know if the refund was approved
or not. If approved, you’ll be automatically refunded on your original
payment method. Please remember it can take some time for your bank or
credit card company to process and post the refund too.